Your business runs on things nobody wrote down.
Maphio interviews your people, reads your documents, and builds the living map of how your business actually works — then tells you what it costs, where reality differs from the manual, and what an AI agent could safely take on.
No credit card. Describe one process — see the map build itself.
What your mapped work costs
£84,200/year of people-time
£31,400 sits in repetitive, system-touching steps
Computed from your own map — frequency × time × your hourly cost. The maths is always shown.
Sound familiar?
“Ask Sarah, she knows how that works.”
Sarah is one resignation away from taking a decade of process knowledge with her. Key-person risk is invisible — until the day it isn’t.
The SOP says one thing. Everyone does another.
Your documentation was true two years ago. What actually happens lives in habits, workarounds and inboxes — and nobody can see the gap.
“We should automate that.” Nobody knows where to start.
You can’t automate what you haven’t mapped. Agencies charge six figures to find out how your own business works.
Nobody draws a diagram. Ever.
You talk, upload, or point Maphio at the person who knows. It does the structuring — who does what, in what order, in which systems, how long it takes, and what happens when it goes wrong.
01
Describe it
Explain a process like you would to a new starter. Watch it become a costed, owned, drawable process in about a minute.
02
Upload it
SOPs, procedures, handover notes. Maphio reads them and slots the knowledge in — every claim traceable to its source.
03
Maphio interviews them
The person who really knows gets a personal link and a friendly 15-minute conversation. No account, no forms. Their knowledge, kept — before it walks out the door.
Every process has three versions. Maphio shows you all of them.
What people say they do. What the documents say. What actually happens. Maphio keeps every account with its source — and puts the disagreements on screen. Nobody else does this: documentation tools store one version and call it the truth; Maphio shows you where the truth is contested.
Where the accounts differ
“The credit-check SOP mentions ‘Escalate to the FD’ — but nobody described doing it. Real step, or out of date?”
“‘Log the complaint in the CRM’ only appears in what people say — the documents don’t mention it.”
Key-person risk, made visible
Ops Manager — 9 of 12 processes rest on this role
See exactly which steps depend on one person — and capture what they know while they're still in the building.
You can’t automate what you haven’t mapped.
Maphio is where the AI-agent story becomes safe. Every process gets a readiness score; any process can be compiled into a governed agent specification — approval gates preserved as mandatory human checkpoints — for whichever platform you build on. And Maphio's own agent will work a process in front of you: doing the repetitive steps in simulation, drafting the real artifacts, and stopping dead at your sign-offs.
🤖 SIMULATED — would send via Xero:
Invoice #2041 · Brightpath Ltd · £4,800 + VAT · Net 14
Step 3 — FD sign-off 🛑 Your Finance Director must approve before anything goes out. I can't approve it, and I won't draft their approval.
And your team uses it every day.
The Handbook
“How do I raise a credit note?” — answered from the map, with sources, always current. The wiki that can’t go stale, for every member of staff.
Run it with me
Any process will walk a person through doing it — one step at a time, drafting what each step needs, stopping at sign-offs. Onboarding that does itself.
Honest recommendations
Automation advice grounded in a curated library, screened by your policies, priced in your numbers — and when nothing fits, Maphio says so.
Start free. Pay when it's working.
Free to map your first processes. Team and Business plans when you want the whole organisation in — viewers are always generous, because adoption should never be taxed.
In ten minutes, one of your processes will be mapped, costed and drawn.
Describe it the way you'd tell a new starter. Maphio does the rest — and shows you what it's been costing you.
Map your first process — free